LIDEA FRANCE, as the owner of the LIDEA site and the data controller, undertakes as part of its activities to ensure the protection, confidentiality and security of the personal data of its customers, partners and employees, and to respect their privacy, in accordance with current European regulations.
This Policy explains how LIDEA FRANCE, its processors and future partners process your personal data.
It applies to our customers, prospects, suppliers, partners, visitors to our website and recruitment candidates.
How and why does LIDEA FRANCE process your data?
LIDEA FRANCE processes your personal data including for specified, explicit and legitimate purposes.
These purposes are listed in the table below and all have a legal basis:
Your data are stored for as long as necessary to fulfil the purposes set out above. For processing related to the performance of a contract, data may be stored for a maximum period of three years from the end of the relationship. LIDEA FRANCE also processes your data to meet its legal or regulatory obligations. Your data may be stored for as long as necessary to allow LIDEA FRANCE to meet its legal obligations.
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What data are processed?
Depending on the individual case, LIDEA FRANCE processes your personal data collected directly from you or from the use of the products. LIDEA FRANCE may also be the recipient of data collected from you by a third party. LIDEA FRANCE processes data or a category of data only if it is strictly necessary for the intended purpose.
LIDEA FRANCE processes the following categories of data:
- Identification data;
- Information relating to professional life;
- Products and services received or used, order history, delivery incidents and complaints;
- Data on the use of our web services and connection and interaction data;
- Handling of cookies;
- Subscription to newsletters and events;
- Participation in surveys.
Who are the recipients of your data?
The companies involved in the creation and development of LIDEA are the recipients of the data collected.
The data may also be processed by authorised service providers: delivery of the goods, provision of the services ordered, hosting of data, computer maintenance, providers of recovery services, consultancy, etc., which we use to perform our services and for marketing purposes.
Lastly, the data processed may be sent to the competent authorities, at their request, in legal proceedings, as part of legal research and requests for information from the authorities, or to comply with other legal obligations.
Are your data processed outside of the EU?
The data collected may be processed outside of the European Union. In such cases, LIDEA FRANCE adopts the necessary measures with its processors and partners to ensure an adequate level of protection of your data, in full compliance with the applicable regulations.
What are your rights?
You have the right of access to, rectification and erasure of your data. You may also request data portability. You also have the right to object to processing or request restriction of processing.
How to exercise your rights?
You can exercise your rights at any time and contact the LIDEA FRANCE Data Protection Officer at firstname.lastname@example.org. You may be asked for proof of identity for verification purposes. You will be sent a response within one month of receipt of your request.
If you are not satisfied with the response from LIDEA FRANCE, you may file a complaint with the supervisory authority responsible for ensuring compliance with personal data protection obligations.
How are your data secured?
LIDEA FRANCE ensures that your data are processed in a completely secure and confidential manner, including where certain operations are carried out by processors.
To this end, technical and organisational measures are implemented to prevent loss, misuse, alteration and deletion of your personal data. These measures are suited to the level of sensitivity of the data processed and the level of risk posed by processing or its implementation.